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Shipping Rates &
Options
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USPS First Class / Priority Mail (US and Puerto Rico)
Orders of 13oz or less will be shipped
via First Class |
$6.95 |
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USPS Priority-Express Mail (US and
Puerto Rico)
(Express Orders must
be received before 2pm
Monday-Friday for same day shipment.) |
$34.99 |
USPS Priority-Express Mail (US and Puerto Rico)
(Express Orders must be received before 2pm Monday-Friday for same day shipment.)
First Class / Priority Mail will be received in 3-7 days. (after processing).
***Please be aware that
we do not process or ship orders on weekends. Orders placed after noon
central time on Fridays (Express orders until 2pm central) will not be
shipped until Monday.*** |
International Orders
At the moment we only ship to the
United States, Canada and Puerto Rico.
Order Status
To check the status of your order, simply
log in with your email address and password and click on the
Your Account
page on the top right. |
Return / Exchange Policy
At Movie Posters USA, we are committed to quality products and services — your satisfaction is our Nr. 1 priority.
If for any reason you are not satisfied with your purchase, you can take advantage of our 30-day Return Policy and 100% Satisfaction Guarantee.
With
prior authorization and within 30 days of delivery of a shipment,
you may return any item you purchased from
www.moviepostersusa.com for
any reason, for a replacement or a refund (if the return is the result
of a mistake by Movie Posters USA, we will also refund the return
shipping cost and carry the subsequent shipping fees). Please be aware
that a 20% restocking fee of the product's cost will be charged for
returns or exchanges.
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All exchanges or
refunds must be pre-arranged and include the return authorization
number issued by Movie Posters USA. |
| • |
Authorization numbers
must be clearly marked on the outside of the tube or box. Any tube
or box not clearly marked will not be accepted. |
| • |
The customer agrees
that a 20% restocking fee will be charged for returns and exchanges
of the originally ordered items. |
| • |
The customer is
responsible for all shipping fees on returns or exchanges. Including
the shipping from the customer to Movie Posters USA and in case of
an exchange, for the new shipping fees from Movie Posters USA to the
customer. |
| • |
If contact with Movie
Posters USA about a return or exchange has not been established
within the 30 days of receipt of the order, no returns or exchanges
will be accepted. |
| • |
No shipping fees will
be refunded. Not the original shipping fees to the customer nor any
subsequent shipping fees that will occur due to a return. |
| • |
A refund of a returned order
(minus the 20% restocking fee and initial shipping charge) will be
made in the same way that payment was received. If you paid for your
order via paypal we will refund the amount to that account only. If
a money order was used to pay for the item we will send a company
check for the refund amount to the sender of the original payment.
If a credit card was used for payment, refunds will only be made to
the same card. |
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Any exchange items
will be sent to the original address only. |
Items
that come individually packaged, like Playboy bed sheets, shower
curtains, coffee mugs, edible underwear, action figures, Living Dead
Dolls.... may only be returned in their unopened original
packaging. Once the packaging has been opened and the merchandise
removed out of its packaging, we will not be able to accept returns of
such items. |
Return Instructions:
Please make sure to read
our
Return Policy
first.
Prior to returning any item
to Movie Posters USA, you must e-mail
 with the following details to order for us to
authorize a return with a return authorization number.
1. Order
#, First & Last Name
2. Item #(s) you want to return
3. Specify reason for return: damaged, received incorrect
item or size, received duplicate item...
4. Specify what action you’d like us to take for you:
Replacement, Refund or a Credit Note?
5. Our Customer Service team will contact you with a return
authorization number and instructions on how to proceed. |
Return To
Sender:
If an order is sent back to us by the post
office for any reason, i.e. incorrect address, unclaimed, customer has
moved..... it is the customer's responsibility to provide the shipping
cost of resending the item. If a customer decides he/she does no longer
want the item(s), only the item (minus a 20% restocking fee) will be
refunded. Shipping costs will not be refunded.
If an order is returned to us, you will be
contacted by phone and e-mail. However, please be aware that it is then
your responsibility to contact us for payment options and the resolution
of the situation.
Return to sender orders will be held for
15 days. If no contact has been made by the customer within those 15
days items will be restocked.
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